« Heroism in Digital and Tabletop Gaming | Main | Gardens and Gamorreans »

360 to 0 in 6 Months

My Xbox 360 has finally decided it's actually having serious problems instead of the odd recurring glitch. On Monday morning I tried playing some Halo 3 online, only to have the console restart itself during matchmaking. On top of that, it refused to open the DVD tray (no matter whether I used the face panel button or the "Open Tray" item on the Dashboard), so I couldn't get the disc out again, nor would the console actually read the disc. Then it started resetting itself repeatedly, as often as once every few seconds; the startup animation would barely commence before the screen went blank again.

I called Microsoft Customer Support last night; over the crackliness of the line (a problem for us up here; the six month wait for the Optus network rollout couldn't be longer, is all we can say) technician Albert and I went through some diagnostic steps, none of which solved the problem. We managed to get the disc out, though, using the old familiar straigtened-paper-clip-in-the-manual-release trick.

In the end, Albert decided the problem required a warranty repair. Unfortunately, before he could finish giving me the instructions, the line dropped out, and although he mentioned sending an e-mail with Microsoft's local reply-paid address to me, it hasn't turned up. Customer Support doesn't re-open until 9AM today, so I'll have to wait until I get home this evening to try calling them again. After it goes, I'm apparently looking at a two-to-three-week turnaround. Hopefully, King Podge and my fellow Commodores of Love won't be too far ahead in ranking and Gamerscores by the time I get it back...

Ah, well. At least this all happened halfway through my warranty period instead of after it expired.

|
If you liked this post, please check out more Computers and Games

Comments

Does this mean that the lawn gets mown? Don't worry darling, I won't let you get bored with not having anything to do!

Love,
Vickie.

Heh heh heh! That it does, love! I'm sure I'll end up on a shovel sooner or later! :-D

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)